Which of the following is NOT a component of the problem-solving process?

The problem-solving process typically involves several key components that are essential for effectively addressing challenges and generating solutions. Innovation is a crucial part of this process as it involves the ability to think creatively and develop new ideas. Scenario writing aids in visualizing potential future situations and planning responses, enabling teams to prepare for various outcomes. Attribute listing is a technique used to break down a problem into its components, helping to clarify and analyze different aspects of the issue at hand.

In contrast, "expertitis" refers to a state where an expert becomes so immersed in their knowledge that they might overlook new ideas or alternative solutions. This concept highlights the dangers of becoming overly reliant on established knowledge, leading to a lack of creativity in problem-solving. Therefore, expertitis does not fit within the traditional components of the problem-solving process, making it the correct response to identify as NOT a component.